A curt interruption in a meeting. An eye-roll when someone speaks. Leaving a colleague out of a decision they should be part of. These behaviours might seem harmless in isolation. But together, they corrode trust.  Micro-behaviours are subtle actions that communicate disrespect or exclusion....

One issue that comes up repeatedly in team culture work is cyber incivility. Not the obvious kind - no aggressive messages or full-blown arguments. It's the low-level, often unintentional stuff that chips away at trust....